Privacy Policy

1. Introduction

SilverWolf Software ("we," "our," or "us"), operates the AI Prompt Genie application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and Texas privacy laws.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (encrypted), and optional profile information
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• User Content: Prompts you save, ratings, and preferences
• Communications: Messages you send to us via email or contact forms

2.2 Information Automatically Collected

• Usage Data: Pages visited, features used, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs
• Cookies: Session cookies and preference cookies (with your consent)

2.3 Information We Do NOT Collect

• Sensitive personal information (race, religion, political affiliations)
• Biometric data
• Health information
• Information from children under 13

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our Service
• Processing your transactions and managing subscriptions
• Sending important service updates and notifications
• Improving our Service based on usage patterns
• Responding to your requests and providing customer support
• Detecting and preventing fraud or abuse
• Complying with legal obligations
• With your consent, sending promotional communications

4. Data Sharing and Disclosure

4.1 We Share Data With:

• Service Providers: Stripe for payments, hosting providers, email services
• Legal Requirements: When required by law or valid legal process
• Business Transfers: In connection with mergers or acquisitions (with notice)
• With Your Consent: When you explicitly agree to sharing

4.2 We NEVER:

• Sell your personal information to third parties
• Share your data with advertisers without explicit consent
• Use your content for training AI models without permission

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers with physical security
• Incident response procedures

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any data breaches as required by law.

6. Your Rights and Choices

6.1 You Have the Right To:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Object: Opt-out of certain data processing
• Withdraw Consent: Revoke previously given consent

6.2 California Residents (CCPA)

Additional rights include:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

6.3 European Residents (GDPR)

Additional protections include:

• Lawful basis for processing (consent, contract, legitimate interests)
• Right to lodge a complaint with supervisory authorities
• Automated decision-making protections

7. Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Typical retention periods:

• Account Data: Duration of account plus 30 days
• Transaction Records: 7 years for tax/legal compliance
• Usage Analytics: 2 years in aggregated form
• Marketing Data: Until consent withdrawn

8. International Data Transfers

Our servers are located in the United States. If you access our Service from outside the US, your data may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and Privacy Shield frameworks where applicable.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

10. Third-Party Services

Our Service integrates with:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• Analytics: Anonymous usage analytics (if enabled)
• Hosting: Secure cloud hosting providers

These services have their own privacy policies. We encourage you to review them.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes

12. Contact Information

13. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

• Consent: When you sign up and agree to our terms
• Contract: To provide services you've requested
• Legal Obligations: To comply with laws and regulations
• Legitimate Interests: To improve our services and prevent fraud